Knowledge Centre

True cybersecurity means centering policies on employee behavior, report says

True cybersecurity means centering policies on employee behavior, report says

commsabAugust 6, 20210 min read
Protecting systems is essential, but all the firewalls in the world are useless against the modern hacker who targets human weaknesses instead of digital ones.

COVID-19 impact on small business sales

Evan MounseyJuly 22, 20200 min read
Citing the latest data from its Small Business Recovery Dashboard (Jul 22), the Canadian Federation of Independent Business (CFIB) reported a slight uptick in recovery, with 62% of small businesses fully open vs 58% a week ago. The number of fully staffed businesses edged higher (37% vs 35%), as did the number of those making normal sales (26% vs 24%).

Canadians continue to switch to cards, but cash handling persists

Evan MounseyJuly 21, 20200 min read
Though many local retailers are encouraging contactless payment or in-app purchases, cash is still preferred in some scenarios – such as servers who are more likely to get their tips immediately or SMBs with low cost of handling cash vs cards.

Canada’s prepaid industry reaches USD $5 bn in loads in 2019

Evan MounseyJuly 14, 20200 min read
General Purpose Reloadable (GPR) cards, which are used as a bank account alternative, recorded 10% growth in 2019, driven by new fintech companies offering digital banking and payment solutions on the prepaid platform.

McKinsey survey indicates Canadians avoiding cash and bank branches

Evan MounseyJuly 13, 20200 min read
Canadian consumers are changing their banking habits to reduce physical contact with others because of COVID-19. 26% of survey respondents had increased their use of contactless payments and 42% per cent have decreased their use of cash (vs 22% in US).

PayPal launches QR code contactless payments in Canada

Evan MounseyJune 26, 20200 min read
PayPal launched QR code payments in Canada, enabling contactless mobile payments through the PayPal app, with zero transaction fee till Sept 30th.

10 Hard Realities – and Opportunities – in Payments Modernization

Evan MounseyMay 1, 20200 min read
IBM report on the benefits and challenges of payments transformation, highlighting lessons from key modernization initiatives across the globe.

A New Day Has Come to PaaS

Evan MounseyMarch 1, 20200 min read
Alberta Central article explores how the Prairie Centrals are ushering in a new future for credit unions with Payments as a Service (PaaS).

2019 Canadian Payment Methods and Trends

Evan MounseyDecember 6, 20190 min read
Payments Canada report on how Canadian consumers and businesses view and use payments.

Augmenting your AML with AI

Evan MounseyDecember 5, 20190 min read
Feedzai looks at how Artificial Intelligence (AI) technology can support the anti-money laundering (AML) programs of financial institutions.

Top Trends in Payments: 2020

Evan MounseyNovember 26, 20190 min read
Capgemini looks at the top payments trends for 2020 and beyond.

Fraud Prevention Industry Benchmarks 2018 Report

Evan MounseyFebruary 16, 20190 min read
Kount and Mobile Payments Today study the results of the Fraud Prevention Industry survey to gain insights into the technologies and tools merchants are using for fraud prevention.

How Can Payments Modernization Benefit Canadian Businesses?

Evan MounseyDecember 11, 20180 min read
E&Y and Payments Canada report from 2018 focusing on identifying how the current payments ecosystem affects Canadian businesses through process inefficiencies.