White Label GUI

Throughout January, sessions on the White Label GUI (WLG) were held for various stakeholder groups. Below is a high-level overview of the White Label GUI development process and how credit unions will be engaged as shared in the February 5, 2021 Biweekly Broadcast and discussed in the February 26 PPI Webinar.

WLG development, specifically for AFT and Wires, can be broken down into three phases:

  1. Design & Requirement Definition
    • Design Sessions
    • Current State Discovery
    • Gap Analysis
    • Gap Remediation
  2. Build & Testing
    • Iterative Development
    • Exploration & Feedback
    • Testing
  3. Rollout
    • Training
    • Onboarding

The WLG is payment agnostic; however the team is working to ensure the WLG addresses the various user needs across the different payment types. This new interface will also require two-factor authentication.

Credit Union Feedback is Crucial for Successful Development

Credit unions have been and will continue to be engaged throughout the three phases. During the Build and Testing phase, the team will provide demonstrations of the WLG specific to each payment stream and collect feedback for review and prioritization. In the Training phase, credit unions will review the User Training Guides while simultaneously testing the WLG in the sandbox environment so they can “get acquainted” with the WLG. Feedback from these sessions will be collected for incorporation prior to Rollout. In the Rollout phase, credit unions will be asked to review the Onboarding checklist and Implementation Plan, and ultimately determine the Business Operations Readiness.

Want to learn more about WLG? Check out Section 7 of our FAQs on the PPI portal for questions asked by credit unions.