Biweekly Broadcast

SUCCESS! Completion of Digital Integration Pattern (DIP) proof of concept test goes as planned

Please note: effective August 2021, the Digital Integration Pattern (DIP) is no longer being pursued. An alternate solution is under development to replace the DIP and additional information will be shared as it is available.

Over the summer, information has been shared about the testing of the DIP – a cloud-based architecture that simplifies the integration between digital channels, the PaaS platform, and core banking systems. This architecture, owned by the PPI, avoids having to lock-in to proprietary tools, or any single supplier through the use of open, cloud-native technologies. It can also evolve based on PPI’s planned roadmap. As you know, it has been undergoing testing through a Proof of Concept to ensure the technology works as it should.

The PPI Project Team is pleased to share that the testing was successful! This is the first of its kind on the PaaS platform that allows any credit union to integrate with the PaaS platform, regardless of their digital banking or banking solution.

Additional platform benefits include:

  • Easy onboarding: Developed with a replicable plan including activities and dependencies so other credit unions and financial institutions can easily deploy.
  • Channel and core system agnostic: Any digital channel or core banking system can easily be connected.
  • Light and modern integration architecture: Cloud-based meaning anyone can use it while still receiving the efficiencies of the cloud.
  • Portable and not locked to IBM: Portable and not locked to any cloud vendor. Containerized, API-based architecture that allows flexibility in in deployment models and choice of cloud.
  • Event driven architecture: Provides an opportunity for credit unions to rapidly add innovative new functions and services to their member experience through the application of streaming data.
  • Foundation for open banking: Enables third-party developers to build applications and services around your member’s needs.

This is a milestone worth celebrating. Successful end-to-end transaction testing is a critical first step to ramping up transactional volumes on the PaaS platform, which will continue through the fall and include additional payments types such as automated funds transfers and domestic wires, says PPJV CEO Michael Devlin.

“For credit unions, it shows that we can deliver integration functionality as an extension of the ‘as-a-service’ model we are delivering through PaaS for credit unions. It really is exciting.”

Michael Devlin, PPJV CEO

Pilot activities continue to move ahead

With summer coming to an end, the PPI team is preparing for fall timelines. Attention is currently focused on the results of Servus’ “gap list” assessment that looked at all activities needed to ensure a successful wires launch.

As mentioned in the last PPI update, Assiniboine Credit Union is also participating as a pilot credit union and are one of the founding credit unions that will use Celero Xpress. The PPI team and Celero continue to work on developing the onboarding plan and defining the scope of the eTransfer component of the pilot for Assiniboine so that it can be production-tested and certified for use for all credit unions moving to the Celero Xpress platform.

Journey lookback: insights and lessons learned

January seems like a long time ago when it was announced that prairie credit unions would be partnering with IBM and moving to a Payments-as-a-Service model. Hindsight is always 20/20 and so what has the team learned over the past eight months? While there are many great lessons and experiences, the two biggest include:

  • Leverage cross learnings through collaboration: Engagement and progression with pilot candidates and other larger credit unions means learnings can be leveraged across other credit unions (e.g. template development, roadmaps, etc.). Common workshops (e.g. PoC Network) and documents repository help with information sharing.
  • Importance of tight project management: Although exciting, this is a very impactful change for credit unions. It requires an effective risk management and escalation process. Communication must be frequent, open, and transparent at all levels of the program and stakeholders.

Organizational Change Management (OCM) playbook – a guide for credit unions and all things OCM

As mentioned in previous updates, the PPI team is finalizing a comprehensive OCM playbook, which will provide an overview of how to conduct OCM within your credit union as your credit union migrates to PaaS. This playbook is intended to be a support document to credit unions who may not be familiar with OCM. It is not intended to replace any existing OCM processes some credit unions may have in place.

The playbook will be posted to the PPI portal, the Biweekly Broadcast e-newsletter and shared with the PoC Network in September. Online workshops will be held in mid-late September to support further understanding of the playbook. More details on these sessions will come soon. 

In the meantime, click here to view the Steps to Get Your Credit Union Ready for PaaS summary sheet that describes high-level the five phases your credit union will progress through as you transition to the IBM Payments Canada Centre (IPCC) PaaS model.

PPJV Transition Management Board meeting (August 31st) outcomes

The most recent PPJV Transition Board meeting took place August 31st. The agenda included a discussion of outstanding legal items, project updates and business development opportunities. The legal team offered key considerations and guidelines when engaging in business development discussions, and gave clarity on the responsibilities and decision-making processes of PPJV.

New Good Reads

Check out some new articles in our Good Reads section that include:

Making Change Work While the Work Keeps Changing a great read from IBM Global Services on how to lead and manage organizational change.

Refresher PPI 101

New user to the PPI portal? Need a refresher on program objectives or vision? Check out the PPI 101 presentation for reminders on program objectives, benefits and more. 

FAQs

With a project this size, there are bound to be many questions. Check out our FAQ section or submit a question through the portal tool. Note – coming in October, we’ll be adding a new section to the FAQs. Stay tuned for more information.