Biweekly Broadcast

Interac 3.5 e-Transfer® Payment Capability – A Deeper Dive

As mentioned in the last update, PPI’s Interac 3.5 e-Transfer payment capability is being rolled out in two phases: Consumer and Business (previously referred to as Interac Instant).

  1. e-Transfer Consumer is scheduled for production October 28, 2020 and includes functionality such as send and receive, Q&A security and auto-deposit, and request-to-pay. As part of onboarding procedures, there will be coordinated Interac member data and profile migration to limit member set-up and impact. Working with Celero, the team is planning to onboard select credit unions through Q4 2020. Credit union digital channel management and readiness is a key onboarding dependency.

    Getting ready for e-Transfer onboarding
    Although Interac e-Transfer® is currently in pilot, it will soon be live with multiple credit unions. In the meantime, you can take steps to prepare, including:
    – Speak with your digital banking provider about becoming enabled with PPI e-Transfer’s solution.
    – For credit unions planning to move to Forge, we are actively working with Central1 to enable PPI and should have news shortly.
  1. e-Transfer e-Transfer for Business (Instant) is primarily for the business and corporate market. Industry testing certification is currently underway with industry production testing anticipated to begin in November 2020 and estimated deployment in June 2021. PPI development includes receiving and sending money, account based routing, and real-time auto deposit. Interested in Interac e-Transfer® for Business (also know as Instant or Commercial) features? Read the Interac details presentation.

Interac has also finalized their Development API 3.5 and expects all financial institutions who are participants to be compliant on Interac 3.5 by June 2021. This will allow credit unions to take advantage of the new features including: enhanced fraud management, transaction scoring, Interac request-to-pay and Interac e-Transfer® for Business.

Shifting Credit Union Engagement Approach

As communicated previously in the September 17 Biweekly Broadcast newsletter, the PPI Project Team has been shifting its approach to support revised program timelines and address challenges and risks. As a result, credit union onboarding has shifted away from an individualized, pilot-based transition, to a broader cut-over implementation approach.

As such, the requirements for credit union interaction have changed. Credit unions will require less individualized attention, process mapping, business development and change management advisory (in the short term) however, credit unions will continue to receive ongoing two-way communication and engagement to keep informed of project progress, ensure alignment and readiness, and provide an avenue for getting questions answered.

The Credit Union Engagement Team will act as the key point of contact for all credit union needs with the subject matter expertise of our product leads for each payment type.

In addition, we have brought on a new PPJV Credit Union Engagement Lead. Wanda Harrick, who has spent her career in the credit union system leading stakeholder relations for a variety of product and system rollouts, will be the new point of contact for anything related to PaaS implementation. She and her team will work with the current Credit Union Onboarding team over the coming weeks to transition activities and relationships as needed. Please feel free to reach out to her with any questions you may have at

Priorities for the Remainder of 2020

The end of 2020 is just around the corner. Below are some at-a-glance highlights of PPI priorities.

  • Finalize and distribute Master Participation Agreement to all PaaS participants
  • Finalize revised project structure, approach and roles/responsibilities in alignment with re-plan outcomes
  • Execute detailed credit union impact assessment; use as guide to reset approach to credit union engagement and ensure participants are ready for their transition to PaaS (more details to come)
  • Drive against timelines to ensure we set ourselves up for a successful 2021

Available Now! Organizational Change Management (OCM) Playbook – A Guide for Credit Unions and All Things OCM

The OCM playbook is published in the Business Readiness section of the portal and provides an overview of how to conduct organizational change management (OCM) within your credit union for the PPI’s deployment of the Payments as a Service (PaaS) solution. This playbook is intended to be a support document to credit unions who may not be familiar with OCM. It is not intended to replace any existing OCM processes some credit unions may have in place.

Three sections are covered:

  1. OCM 101 – all the information you need to understand OCM and why it’s important
  2. OCM by project phase – what change needs to happen with what phase of your CU migrating
  3. OCM template – a template OCM plan is provided to help you navigate through the transition

Frequently Asked Questions

Check out the PPI site’s extensive FAQ section! With over 100 questions and answers that range from why PPI is important to credit unions to API specs and fraud enhancements, a question you have is likely answered. Check out all the FAQs and submit any questions through the Question Form.

Master Participation Agreement Finalization

The Master Participation Agreement (MPA) and associated schedules (e.g. the fee schedule) are almost ready for circulation with the P7. Following P7 review, the MPA package will be circulated with all credit unions. Follow-up to collect signatures from all prairie credit unions will be ongoing throughout October.

2021 pricing will be the same what credit unions currently pay with new prices not taking effect until 2022. A webinar to support the review and answer any questions related to the MPA will be held in November. More details coming soon.